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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Diego Avila

Diego Avila

June 26, 2025

1  out of  5
rating by Diego Avila
"Literalmente puras mentiras. Llame para tener un estimado de mi póliza de aseguradora de casa y carros. Me aseguraron un precio y sin avisar dejaron de cubrirme y me dicen que ahora necesito pagar el doble si quieren que tenga seguro. Liliana fue la que me atendió. Mucho cuidado que solamente le van a hacer perder el tiempo y estafarlos. Literally nothing but lies. I called to get an estimate for my home and car insurance policy. They assured me a price, and without warning, they stopped covering me and now say I need to pay double if I want insurance. Liliana was the one who assisted me. Be very careful, they will only waste your time and scam you."
We responded:
"Diego, I regret that you had a negative experience however as explained anytime you make a change to the policy, the system will re-consider the risk and price based on the new factors. In this case the system repriced based on the new risk profile and a notice was mailed well in advance of the adverse action. "
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Gregorio Gonsalez

April 14, 2025

5  out of  5
rating by Gregorio Gonsalez
"Yo recomiendo que compren su seguro de auto con la agencia de John Villegas. He tenido buenas experiencias. Me gusta su servicio."
We responded:
"Gracias Gregorio "
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Martha Hernandez

April 14, 2025

5  out of  5
rating by Martha Hernandez
"John Villegas’s agency is really helpful. They helped me with my auto insurance. They are friendly and always willing to help me with my insurance needs."
We responded:
"Thank you- happy to be of service."
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Maylo Garcia

March 7, 2025

5  out of  5
rating by Maylo Garcia
"Muy amables"
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Maya Wojtowicz

August 28, 2024

5  out of  5
rating by Maya Wojtowicz
"I am very pleased with my experience at this agency. The application process was straightforward and the staff was very helpful. This is certainly a reliable and trustworthy insurer! Highly recommend!"
We responded:
"Thank you Maya- glad that we could be of service."
Profile photo of Gizelle Salumbidez

Gizelle Salumbidez

August 28, 2024

5  out of  5
rating by Gizelle Salumbidez
"This agency has always provided me with excellent and efficient services to help with any insurance needs!. Would highly recommend!"
We responded:
"Thank you on behalf of the office team that we could be of assistance with your insurance needs."
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Andrew Ziolkowski

August 26, 2024

5  out of  5
rating by Andrew Ziolkowski
"John and his staff are a very dedicated crew! Quick to answer any questions and provide updates."
We responded:
"Thank you for your review - we take pride in providing great customers like you timely and reliable service."
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Trevor Bell

August 26, 2024

5  out of  5
rating by Trevor Bell
"Mr. Villegas is fantastic. His office provides great service and he is very responsive to all our questions. I highly recommend him to anyone in the market for insurance."
We responded:
"It’s been our office’s pleasure to have been of service to you all these years. We are fortunate to have customers like you and your family to serve. "
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Maria Martinez

August 22, 2024

5  out of  5
rating by Maria Martinez
"John Villegas agency has always been very helpful. I have been working with him for over 10 years. His team is friendly and always willing to help. I recommend his office to anyone looking for insurance and great service."
We responded:
"Thank you for your kind words and it’s been our pleasure to be your insurance agency for all these years."
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Juan Hernandez

August 17, 2024

5  out of  5
rating by Juan Hernandez
"Great service great staff highly recommended happy to be there"
We responded:
"👍 Thank you, we are pleased to be of service."
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Rosa Felix

August 8, 2024

5  out of  5
rating by Rosa Felix
"Lilia es una muy buena persona muy amable y muy servicial estoy tan agradecida de estar con ella me ayuda muy bien con mis aseguransas la recomiendo al 100"
We responded:
"Rosa - thank you, we are lucky to have Lili on the team and proud to have earned your trust as your insurance agent all these years. Gracias - De acuerdo, tenemos suerte de contar con Lili en el equipo quien siempre está lista para atender nuestras clientes como usted con sus seguros de auto y casa."
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Senh Diep

June 13, 2024

5  out of  5
rating by Senh Diep
"John’s office staff is friendly. They always help me any time I need them too with my insurance needs. They give me great service."
We responded:
"Senh - Thank you. Happy to be of service."
Profile photo of Nina

Nina

June 13, 2024

5  out of  5
rating by Nina
"Great service, friendly staff highly recommended"
We responded:
"Nina - Thank you. Our office takes great pride in being friendly and professional."
Profile photo of Maria Gonzalez Gomez

Maria Gonzalez Gomez

June 7, 2024

1  out of  5
rating by Maria Gonzalez Gomez
"Quedé muy decepcionada me sacaron por accidentes que no fueron ocasionados por mi juntaron mi póliza con la de otra persona y en fin me dejaron sin seguro y después de un año y medio aún sigo esperando mi deductible"
We responded:
"María - I’m sorry about the delay in recovering your deductible. The file shows that the effort is ongoing. Please feel free to contact claims with your claim number for a more current update."
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Kathryn Rische

June 14, 2023

5  out of  5
rating by Kathryn Rische
"Omg I’ve been with Geico for 10+ years and my rates just kept going up! I went in to visit John today he listened to me, was very professional and help me save over $100 per month with better coverage."
We responded:
"Thank you - happy to have been of service."
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REAPER FLG

June 6, 2023

5  out of  5
rating by REAPER FLG
"Excellent Service from liliana Really helpfull and good at her job . Excelente servicio de liliana ayuda mucho y buena en su trabajo les recomiendo este local !"
We responded:
"Liliana truly is an asset to the team, thank you for taking the time to acknowledge her."
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Allison Brinkerhoff

June 2, 2023

5  out of  5
rating by Allison Brinkerhoff
"Can't say enough about my agent John Villegas!! You are the best John!! My State Farm agent worked diligently to work through a claim issue with my car 🚗 his help and persistence worked out a lingering claim dilemma. Now I will be able to move on. Thank you John! on.onThafr.tsituation"
We responded:
"Thank you for your kind words, happy to have been of service."
Profile photo of S O N I D O ALEGRIA chicago

S O N I D O ALEGRIA chicago

April 16, 2023

1  out of  5
rating by S O N I D O ALEGRIA chicago
"Been insured by this company for the last 8 years. On oct/01/2022 I had a dishwasher water hose broken which make a damage to the condo drywall and hallway carpet trying to have this fixed thru them but they said. after an exausted investigation my claim was denied .when they never came to my unit to see the damage. I have not idea where and when they make the investigation Estube asegurado por ellos por los ultimos 8 años y en realidad no sirven para cuando uno los necesita nomas te sacan tu dinero y luego solo dan excusas para no pagar."
We responded:
"Sorry to hear about the claim. We’ll follow up with the claims team to advise them about your concerns, however where it comes to condo claims it can be complicated given the intersection of the condo policy, master policy and governing documents ( covenants and bylaws)."
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Maria Hernandez

July 8, 2021

4  out of  5
rating by Maria Hernandez
"Muy buen servicio de liliana."
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Miriam Munguia

April 21, 2021

5  out of  5
rating by Miriam Munguia
"Really friendly"
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Lupe Villa

March 6, 2021

1  out of  5
rating by Lupe Villa
"I called this agency requesting some documentation for a LLC and the employee emailed me the wrong documentation. As an insurance agency I believe the employees should know the difference between one and the other insteadof wasting their customers time. After the employee asked if I was a person in particular and I said no she then moved to send the wrong documentation. Not professional whatsoever. The call was not today but earlier in the week and the employee is Elena Arellano!"
We responded:
"Lupe, sorry to hear about your experience. Our office is closed today therefore not sure whom handled your call, however if you email me your request to statefarm@johnmvillegas.com I an look into it."
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Alfonso Garcia

October 16, 2020

5  out of  5
rating by Alfonso Garcia
"We have been insured by state farm since well, forever. And this is the place to go, the go the extra mile and beyond to help it does feel like family."
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Daniela Maldonado

March 27, 2020

1  out of  5
rating by Daniela Maldonado
"If I could put zero stars I would, they make a lot of problems in the policy and don't explain anything correctly and charges you wherever they want without notice, beyond disappointed!!!"
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isalla00

November 29, 2019

5  out of  5
rating by isalla00
"I went in to get auto insurance. I was referred by a family member. He told me I wouldn't be disappointed and he was absolutely right. John and his staff are very helpful. It was actually very refreshing that I asked about a life insurance quote and I didn't feel like I was pushed to but anything. I had a great a experience."
Profile photo of Juan Wheat

Juan Wheat

December 4, 2018

5  out of  5
rating by Juan Wheat
"Friendly and knowledgeable staff. They take the time to answer my questions and they keep their promises. Highly recommend them!"